Privacy Policy

Safeguarding your personal data and assets is our highest priority. We are fully committed to keeping them secure.

Skyfort Primex collects and retains data needed for your trading activities on this platform. Details on how we collect, use, and protect this information are set out in the Privacy Policy below.

Our policy is guided by these core principles:

• To ensure complete transparency about how we collect and store your personal data:

Our aim is to ensure you understand how we collect and process data, so you can make informed decisions. We follow clear guidelines and procedures for handling data on this official website. This policy explains the specific methods we use, giving you transparent and concrete information about how your data is used and how it works in practice. You are in control.

We will provide timely updates whenever we determine you should be notified. Transparency is central to how we operate.

Our support team is always ready to assist with any questions you may have about our processes, including our obligations under the laws of Malaysia. Please contact us at info@skyfort-primex.com.

• We do not use personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for purposes that include ensuring the proper functioning of Skyfort Primex Services and facilitating connections between trader-members and third-party trading platforms. We also process data to maintain and enhance our official website and Services, protect our rights, and comply with regulatory or other legal obligations. In addition, we may use this data as necessary to perform administrative and other business functions related to the Services provided to you, the client.

To provide better services tailored to your preferences and needs, Skyfort Primex uses personal data.

• To effectively protect your personal data and exercise your rights, please use the following essential tools:

At any time, you may contact us via our official website to request access to your personal data. We can also update or delete it where appropriate. We additionally process verified requests to transfer your data to you or to a nominated third party. These services are provided to help you exercise your rights to privacy and control.

• Keep your personal data secure:

We use bank‑grade security across our platform. While no system can offer a 100% guarantee, we are committed to continuously enhancing our defences and strengthening the controls already in place.

We maintain a comprehensive privacy policy and advanced, industry-standard security systems to safeguard your data.

1. The Scope?

This policy sets out our procedures for collecting, processing, and sharing personal data relating to individuals.

These policy terms apply to all natural persons who are identified or identifiable. In particular, this includes any individual who can be, or has been, identified through personal data entrusted to us or data we can access and/or combine.

As defined in the Privacy Policy, data processing specifically refers to the storage, management, and organisation of personal data.

We do not knowingly collect information about individuals under 18, and we do not allow anyone under 18 to use our platform. If we become aware of a user under 18, or any data relating to someone under 18 on our official website, we will delete it immediately.

2. What personal data do we retain?

When you register with us, we collect the personal data required to enable you to use our services. Where necessary, we may also request additional information to verify account ownership. To maintain and improve service quality, we collect and analyse data about your use of our platform and of services provided by our third-party partners.

3. You are under no obligation to provide your personal data to the company.

While you are not obliged to provide your data, choosing not to do so may limit the services we can provide and restrict your access to our platform.

4. What personal data do we collect? When you visit our official website, we may collect the following personal data:

We do not collect information that can personally identify you. We do record details such as account activity, IP addresses, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser information, and the type of device used to access your account. We also record your account’s language preference.

We collect and retain only the personal data you consent to share when you connect to a third-party trading platform through us.

The personal data you provided to third-party platforms may include your full name, address, contact number, and email address.

5. Why does the company need my personal data, and is it legal for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes set out in this Policy. All such activities comply with applicable laws in Malaysia.

The company will only handle, process, or transmit your data in accordance with applicable laws in Malaysia. The legal bases for this are:

• You consent to the company storing and processing your personal data. By submitting your information to the company, you authorise us to transfer it to the relevant third-party trading platform. You have also consented to the processing of your personal data for one or more specified purposes.
• To enhance services, pursue legitimate interests, and establish or defend legal claims, among other purposes, the company may be required to store and process your personal data.
• Data processing is necessary to meet our legal obligations.

If you would like to learn more about how we process your data in line with legal requirements, kindly contact us via email.

Below is a list of the specific purposes for which we may process your personal data, together with the relevant legal bases.

6. Disclosure of Personal Data to Third Parties

For the purposes of storing and processing IP addresses, conducting user surveys and analytics, and supporting other related services, the company may share anonymised personal data with selected third-party service providers.

At your request, we will share certain personal data you provide with third-party service providers. In such cases, the use of your data will be governed by the respective privacy policies of those companies. This may include one or more online trading platforms.

To better serve our clients and improve overall service quality, the company may share personal data with its affiliates and partner companies.

Where required by law, or to protect our rights and assets and those of our third-party partners, we may share data with competent law enforcement, regulatory, or other relevant authorities.

In connection with a significant corporate transaction—such as a sale of the company or the pursuit of investment or financing—we may share relevant data in a lawful and appropriate manner. This also applies in the event of a merger, restructuring, consolidation, or insolvency/bankruptcy, in accordance with applicable laws.

7. Use of Cookies and Third-Party Services

To support site analytics and work with our advertising partners, we may use cookies and similar technologies, in line with applicable laws and industry standards.

Cookies are small files stored on your device when you visit our website. We use them to collect information about your browsing behaviour and preferences so we can personalise and enhance your experience. Cookies allow us to remember your settings and tailor our services accordingly. They are also used for site analytics and to compile statistics that support performance monitoring and strategic planning.

Generally, we use two types of cookies on this website. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser after your session ends. These help the site recognise you when you return and make it easier to use.

Types of cookies:

We may use cookies where necessary, in line with their intended purposes:

Cookies are blocked or have been deleted

If you wish to delete or block cookies, you can manage this in your browser settings. Follow the links below for step-by-step guidance for the most commonly used browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some functions and features on this website from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to fulfil the purposes described in this policy. It may be kept for a longer period where required by applicable laws, regulations, or our internal retention policies.

Your personal data will be shared with third-party trading platforms only at your request and discretion, for a period of 12 months. After the initial 12 months, and with your consent, sharing may be extended for a further 12 months.

As part of our operations, we regularly review all personal data to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organisations

When necessary to deliver our services or for security reasons, we may transfer personal data to countries outside your own and to international organisations under robust security safeguards. We maintain the highest standards of data protection to safeguard your information and ensure your rights and legal remedies remain available in all circumstances.

All residents in the EEA (European Economic Area) are protected by applicable data protection laws and privacy safeguards.

• All data transfers are governed by EU law and comply with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”).
• All data transfers between public authorities or bodies are conducted in accordance with Article 46(2) and are governed by a legally binding and enforceable instrument.
• The European Commission’s Standard Contractual Clauses, under Article 46(2)(c) of the GDPR, set the conditions for transferring personal data to third countries and are applied accordingly. You can read the Clauses on the European Commission’s official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more details on the specific security measures the company applies to protect your personal data during transfers to third countries, please send your request to info@wealthwaydigital.uk.

10. Protection of Personal Data

Personal data is safeguarded with the highest level of technical and organisational measures, aligned with industry best-practice standards. These controls are designed to prevent unlawful or accidental destruction, as well as the loss or alteration of data.

While we implement robust, legally compliant procedures to protect your personal data, we cannot guarantee absolute security or error-free processing in all circumstances. Accordingly, we will not be liable for any disclosure of personal data, or for incidental, intangible, or consequential loss or damage. This includes situations beyond our control, such as transmission errors, unauthorised access by third parties, or similar causes.

In response to legally binding requests from regulators or legal authorities, we may be required to disclose your personal data to those authorities. Once disclosed as required by law, we cannot control how such authorities handle, store, or safeguard your data.

Any information sent over the internet, including personal data, carries a risk of interception and is not 100% secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may encounter links to third-party applications and websites. These services are not affiliated with us, are outside our control, and our Privacy Policy does not apply to them. They maintain their own policies and procedures for collecting and processing personal data, and we are not responsible for their practices. Please review their policies on their official websites and use such links at your own discretion.

Before sharing any personal data, always review the privacy policy of the company or service on their official website. Ensure their data collection, use, and processing practices align with your preferences and priorities. Any information you choose to provide should be submitted directly to the service provider.

12. Policy Amendments

We may update or amend this Privacy Policy at any time. We will provide notice of any changes on our official website and through other appropriate channels. The updated Privacy Policy will be published on the website and, unless stated otherwise, will take effect immediately upon publication.

13. Your rights regarding your personal data

You retain full control—and the final say—over how your personal data is used. You can verify its accuracy, correct any mistakes, and choose to delete it or limit both the scope and nature of our processing.

This page provides information for EEA residents:

Your personal data is protected under the rights set out herein. You may exercise these rights immediately by emailing the address below.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that we process is accessible to us and therefore verifiable.

You may request access to your personal data at any time for verification, and we will provide it in electronic format. If you require additional copies of the data we are processing beyond the initial copy, a reasonable fee may apply.

Rights granted under applicable law and our Privacy Policy must not infringe the rights of others. Where a request would affect the rights or freedoms of others, the company may refuse or restrict access to personal data.

Right to Correct Inaccuracies

Any inaccuracies or omissions in your personal data may be corrected by you or by the Company to ensure accurate processing.

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances: 1) if your data has been processed without your consent or outside lawful parameters; 2) if you ask for your data to be removed and the Company has no legal obligation to retain it; 3) if you object to any further processing by us, even where such processing is lawful and based on our legitimate interests or those of a third-party provider; and 4) if we are legally required to erase your data.

The right to erasure does not apply where we must comply with legal obligations under EU or Member State law, or where the data is necessary for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request that we restrict the processing of your personal data if you believe it is inaccurate.

If you request that the use of your personal data be restricted, we will delete it unless one of the following applies: 1) applicable law in the European Union or any Member State prevents deletion; 2) with your consent, the data is needed to establish, exercise, or defend legal claims; 3) deletion would compromise the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, where you have consented in any form to its collection and it is processed by automated systems.

You may request that we transfer your personal data to another company or organisation, where this is technically feasible. This does not affect your right to have your data erased. We may decline such a transfer if doing so would infringe the rights or freedoms of another individual.

Right to challenge how your personal data is processed

Without limiting the Company’s right to rely on its own legitimate interests or those of a third-party service provider, you have the right to object to such processing and request that it be stopped. This right does not apply where there are compelling legal grounds to continue processing, including to establish, exercise or defend legal claims. In such circumstances, we may continue processing your personal data.

You may, at any time, request that your personal data not be processed for direct marketing purposes.

Your Right to Withdraw or Decline Consent

You have the right to withdraw your consent to our processing of your personal data at any time. Where practicable, we will give effect to your withdrawal with immediate effect. This does not apply retrospectively and will not affect any processing carried out before your consent was withdrawn.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been affected by the processing of your personal data, each European Union Member State has a designated data protection supervisory authority. You may lodge a complaint with the relevant authority of your choice, including via its official website.

Section 13 sets out the circumstances in which your personal data rights may be limited under European Union law or the laws of its Member States.

Once we receive your request regarding your personal data and its processing, we will provide access to the information you have requested, as set out in Section 13 of this policy. We may extend the response time by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.

Requested information will be provided to you electronically at no charge, unless doing so would contravene applicable law or the provisions of Section 13. We may charge a reasonable fee or decline requests that are unfounded, excessive, or repetitive.

We reserve the right to request additional identity verification if we have reasonable doubts about the identity of the person submitting a personal data request, to protect data and maintain security.